At WorldCity, Inc. we are committed to protecting and respecting your privacy.

Data controller and data processor

All data collected through our website woocommerce-189213-560374.cloudwaysapps.com is controlled by WorldCity, Inc. The data is stored on servers located in the United States of America, backups are stored by Amazon S3.  Additional data may be stored by our host provider, WPOven and through our third-party providers such as email services and CRMs.

How we collect your data

If you fill out a contact form, signup for an event, make a purchase or signup for a newsletter or opt-in form we collect data about you. Additionally, our website uses cookies which stores little bits of information about your visit in your web browser. Please read more about cookies below.

What data are we collecting

The personal information we collect might include your name, address, email address, phone number, company, IP address, and questionnaire information to better serve you. If you make an online purchase of a product or service, your card information is not held by us, it is collected by our third-party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions.

How your information used

Your data is used for administering your account, sending newsletters, improving our services, customizing content for you, promotions, processing orders, sending course information you may be interested in and mobile push notifications.

Data sharing

We only share information with third-parties who are working on our behalf. We only provide the required information to third-parties in order for them to complete their functions. This includes email service providers which we use to send out our newsletters, credit card processors to handle online transactions and other integration tools such as CRMs to help better serve you. We do not sell your information.

Analytics

We use third-party browser and mobile analytics services like Google Analytics and Google Search Console. These services use data collection tools to help us analyze your use of woocommerce-189213-560374.cloudwaysapps.com. This includes information about a third-party website you arrived from, how often you visit, events triggered during your visit such as a download and performance data. We use this information to have a better understanding and improve our services on both mobile and standard devices.

Use of 'cookies'

'Cookies' are small pieces of information sent by an organization's application to your computer and stored by your web browser to allow that website to recognize you when you visit. These cookies collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we sometimes use cookies to show you promotional content such as a link to a web page. This helps us to improve your experience when visiting our website and deliver a more personalized user experience.

It is possible to disable cookies by setting your browser preferences. Here are links on how to disable cookies in your web browser for Firefox and Chrome. Note, by disabling cookies, it may result in a loss of functionality when using our website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you are subscribed to our newsletter you can easily unsubscribe from the bottom of each email.

Our Policy Concerning Children

Children under 13 (or under 16 in the European Economic Area) should not use our services without supervision of a responsible adult.

 

As a user you have these rights:

  • Right to be informed - you will be notified if there is a security breach or any changes to our policy.
  • Right of access - you have the right to your stored data. See our contact information below on how to access your data.
  • Right to be forgotten - at any time you can choose to have your data erased from your records. If you are subscribed to our newsletter you can easily unsubscribe from each email.
  • Data portability - you have the right to get your data in a readable format and the right to transfer this data to a different controller.

Contact Information

The accuracy of your information is very important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you would like access to your data, want to change your email address, or any of the other information we hold is inaccurate or out of date, please contact us anytime by either completing the contact form or by emailing info@worldcityweb.com.

You can also reach us at our office:

WorldCity, Inc.
P.O. Box 14-0273 Coral Gables, FL 33114-0273
Phone: (305) 441-2244

 

This policy was last updated on February 8, 2024.